Privacy Policy

Introduction

This Privacy Policy describes how thicket-crane.com collects, uses, and protects your personal information when you use our website and services.

Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Submit inquiry forms or service requests
• Contact us via email
• Subscribe to communications
• Engage our professional services

This information may include:

• Name and contact information
• Email address
• Professional background and career information
• Information relevant to the services you request

Automatically Collected Information

When you visit our website, we may automatically collect:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use collected information for the following purposes:

• To respond to your inquiries and provide requested services
• To communicate with you about our services
• To improve our website and service offerings
• To comply with legal obligations
• To protect our rights and prevent fraud

Information Sharing

We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following circumstances:

• With service providers who assist in our operations (under strict confidentiality agreements)
• When required by law or legal process
• To protect our rights, property, or safety
• With your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies. For detailed information about our cookie practices, please see our Cookies Policy.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at [email protected].

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we no longer need your information, we securely delete or anonymize it.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Address: 428 Granville Street, Vancouver, BC V6C 1V2, Canada

GDPR Compliance

For information specific to European data protection requirements, please see our GDPR Compliance page.